Information
Terms & Conditions – A Transfer Ltd
1. Booking & Payment
- All bookings are confirmed only upon full payment.
- Payments are taken in advance to secure your journey date and vehicle.
2. Promotional Offers
- Promotional offers or discounted rates are only valid during the stated promotion period and are subject to availability.
- Journeys booked using a promotional rate must be paid in full at the time of booking.
3. Non-Refundable Payments
- Payments made for journeys under promotional pricing are strictly non-refundable.
- In the event of cancellation by the customer, no refunds will be issued regardless of notice period.
- This applies to all journeys paid in advance as part of a promotional sale.
4. Amendments & Rescheduling
- We may allow one amendment or rescheduling of your journey if notified at least 48 hours in advance, subject to availability.
- Amendments are not guaranteed and are assessed on a case-by-case basis.
5. Cancellations by A Transfer Ltd
- In the rare case that we must cancel a journey due to unforeseen circumstances (e.g. vehicle breakdown, extreme weather), we will offer a full refund or an alternative date.
6. Passenger Responsibility
- It is the passenger’s responsibility to be ready at the agreed time and pickup location.
- Delays caused by the passenger may affect the schedule and are non-refundable.
7. Contact & Support
- For all queries, amendments or concerns, please contact us immediately on 0121 7982589